Effective Date: [15/02/2026]
Website: www.nivasaya.in
1. Introduction
Welcome to Nivasaya (“we,” “our,” or “us”). Nivasaya is a home-building and interior support platform that connects homeowners with trusted local contractors and interior designers.
We are committed to protecting your personal information and ensuring transparency in how we handle your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you use our services, fill out forms, or contact us, we may collect the following information:
- Full Name
- Phone Number
- Email Address
- City / Location
- Project Details
- Business / Work Details (for professionals)
- Portfolio links or additional documents (if provided)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
This information helps us improve our website and user experience.
3. How We Use Your Information
We may use your information to:
- Connect homeowners with relevant professionals
- Contact you regarding your inquiry or request
- Review and verify contractor or professional applications
- Improve our platform and services
- Respond to customer support requests
- Send service-related updates or important notifications
We do not sell your personal data to third parties.
4. Sharing of Information
We may share information in the following circumstances:
4.1 With Professionals
If you submit a project request, relevant details may be shared with contractors or interior designers for service matching purposes.
4.2 With Service Providers
We may use trusted third-party service providers (such as hosting providers or analytics tools) to operate our website and services.
4.3 Legal Requirements
We may disclose information if required by law, legal process, or government request.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no online platform can guarantee complete security. Users are advised to share information responsibly.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill service requests
- Maintain records
- Comply with legal obligations
Users may request deletion of their data by contacting us.
7. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage patterns
- Remember user preferences
You may disable cookies in your browser settings, though some features may not function properly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.
We encourage users to review the privacy policies of third-party websites.
9. Eligibility
Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors.
10. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for communications
To exercise these rights, please contact us at:
Email: contact@nivasaya.in
Phone: +91 8887909334
11. Platform Role Disclaimer
Nivasaya acts as a platform that connects homeowners and service professionals. We do not directly provide construction or interior services unless explicitly stated.
Any agreements or contracts entered between homeowners and professionals are independent of Nivasaya.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Users are encouraged to review this policy periodically.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Nivasaya
Email: contact@nivasaya.in
Phone: +91 8887909334